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Century Management – Creating Business Advantage Through Strategic Human Performance Improvement

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Apr 2013

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Emotional Intelligence in the Workplace

EMOTIONAL INTELLIGENCE IN THE WORKPLACE How aware are you of your emotions and reactions in the workplace? How effective are you at managing your attitude? How well do you manage your relationships and connect with people? Emotional Intelligence is the balancing factor between critical thinking and performance outcomes. Emotional Intelligence in the workplace provides the […]

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Apr 2013

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Team Development

One of the biggest challenges for leaders is to develop strong teams where 2+2=5 or 7 or more; in other words how do you maximise the power of team. Two Clydesdale horses can pull a load of 20 tons; four can pull a load of 50 tons. The power of six can pull 100 tons. […]

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Apr 2013

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What is Team Building?

  One of the biggest challenges in life and business is getting the right people together to work as a cohesive group to perform and achieve the desired results in an agreed timeframe. Keeping the lines of communications and everyone updated is another challenge.   Teambuilding is the process of directing individuals efforts towards the […]

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Apr 2013

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Determine Your Return

Be clear about the question ‘what business are you in?’ Do you tend to give a product or functional answer to this question because conventional wisdom, the comfort zone and habit have you trapped with what the majority of people might say? Or do you consider your own unique value and contribution on a higher […]

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Apr 2013

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The 37 Factors Benchmarked on the Job

The parameters of management are well defined today. Tens of thousands of books have been written on the subject. Thousands of degree courses and business programmes are available. Theories and best practice models help clarify the mystery of management. Management remains, however, an inexact science. Defining and benchmarking job competencies bring clarity and focus to […]

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Apr 2013

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Defining And Benchmarking The Job

If your job could speak what would it say are the competencies necessary for superior performance? Clarifying the nature of today’s job and learning about the many roles in the job are two areas that often need attention. Learning to link the job to operations and strategy, and learning the importance of ‘the fit’ between […]

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Apr 2013

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Key Accountabilities of the Job

Defining the Key Accountabilities of the Job Key Accountabilities are the critical success factors and clear job outcomes/drivers that define any job. A position’s accountabilities are not the same as a job description. They answer these fundamental questions about the job: What must this job accomplish? What specifically will success look like in this job? […]

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Apr 2013

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Job Description

Portrait Outline A job description emerges from a job analysis process and is a broad outline of the nature and scope of a job and how it differs from other jobs in an organisation. A job, of course, helps an organisation break down tasks and is a way of allocating work activities in specialised work […]

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Apr 2013

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Origin of the Word Benchmarking

The image for Defining and Benchmarking the Job depicts a chiselled benchmark. The word benchmark has its origins among surveyors who chiselled these marks in stone to indicate levels and heights as reference points from which the constructions could be calculated. An angle-iron was placed within the cuts to form a “bench” on which to […]