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Century Management – Creating Business Advantage Through Strategic Human Performance Improvement
31
May 2013
Know Your Ideal Customer
You can’t be everything to everybody. When we ask Business Owners/Managers this question, about their ideal customer, we know immediately based on their answer, what kind of Business Owners/Managers we are working with and what level of success they are most likely to have. If you haven’t figured out who your ideal customer is, we […]
29
May 2013
Classic Business Questions
What are the critical questions you need to address as a business owner / manager? Sometimes the questions are more important than the answers. A good question gets you thinking. A great question challenges your very core. Peter Drucker, one of the greatest management thinkers of all time came up with five classics questions that […]
24
May 2013
Success Assessment
What is success? How successful are you? What criteria are you using to determine how you are doing? Is finding success a talent or skill or luck? How do you know when enough is enough by your definition? Many people struggle with the term success and what the definition of success means for themselves rather […]
22
May 2013
Team Roles: Impression Management
Which role are you best in? How do you know? How flexible are you? Are you aware of the need to assume a role? Impressions management is the process of managing the perceptions others have of you by managing those perceptions. For example, you might conform or approve someone’s opinion to win their favour or […]
17
May 2013
Roles
Clarifying the nature of the role can be helped by your own role models or heroes. How do they act out their roles? How do they change hats to suit the occasion? Look for the qualities you desire and see how those attributes fit for you. Role perceptions are formed from our own experience and […]
15
May 2013
Finding Your Natural Talent
Finding Your Natural Talent With half of us reportedly in the wrong career we examine competency benchmarking, a process that highlights your strengths and talents to find you the perfect job. Some 50% of all people are in the wrong job. A further 25% of on-the-job performance difficulties exist because of the inability to identify […]
10
May 2013
Getting the Right Person in the Right Job
Leadership Imperative: The Right Person in the Right Job How do you create a consistent system to get the right people in the right jobs? Consider this paradigm: If senior managers spent as much time on defining and benchmarking the job, measuring performance gaps and developing solutions for superior performance as they do on budgeting […]
08
May 2013
Job & Person Mismatch Problems
When the ‘fit’ between the person and the job is not right, all sorts of performance issues emerge. There are four primary reasons for this mismatch of person and job: 1 Poor Staff Appraisal Methods: Many people have never received an honest appraisal because most appraisals are general and lack specific feedback. Every job has […]
03
May 2013
How to Identify, Recognise and Develop Talent in Business
The following system provides a framework for identifying, recognising and developing talent in business. The first step of the process is to benchmark the job, the second step is to measure the individual competencies and the third step is to develop the skill sets to close the gaps. How we do this is charted in […]
01
May 2013
Keep Your Talented Managers
Competency Benchmarking and Measurement System for Effective Development of Talent Attracting, retaining and developing talent is the key component of great business – before vision, before strategy, before organisation structure, before tactics. Recognising and developing talent is a constant challenge for any company. Today’s challenge is to produce more, and better results with fewer employees […]
19
Jan 2011
Empowering the Workforce
6 Tips & 6 Lessons in Growing your Workforce At a time when there is increased emphasis on survival and competitiveness, empowering workforces to optimise employee output is regarded as crucial. Here are six tips and six lessons we have experienced in the work place. Tip one: Encourage individual responsibility and accountabilityThe single, most important […]