Testimonials

“We have been working closely with Century Management on a senior Leadership Development process.  First, we benchmarked and calibrated the competencies of all our General Managers in Europe.  This exercise crystallised the leadership development focus for this critical position.  Second, we measured each manager against the agreed benchmarks to achieve a gap analysis.  Third, working closely with Century Management,  we delivered a series of blended solutions which included advanced facilitation, traditional classroom learning and e-learning technologies.  The process has been enormously refreshing and beneficial”.

— Jennifer Lee

Human Resources Manager

Jurys Doyle Hotels

• What are Competencies?
• Benchmarking the Job
• The Competency Management Model
• Case Study
• Published Articles