Leadership

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Century Management – Creating Business Advantage Through Strategic Human Performance Improvement

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Jun 2013

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Systems Thinking and You

If you are a good systems thinker, then this will help you tremendously in every way. If you are not a systems thinker, there are no two ways about it, you will need to get good at it. Don’t be too busy doing – take time to think work and act on systems levels of […]

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Jun 2013

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Customer Value & Outcomes

Value-based business is about putting an appreciative value on your work and your talent. If you position yourself as a profit improvement specialist, rather than somebody who brings generic solutions to problem solving, you give your customer very clear reasons as to why they should partner with you. Remember, reasons are more important than features, […]

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Jun 2013

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Creative Problem Solving in Business

For many years companies and people did what they did because ‘that is the way it has always been done around here’. This is no longer an acceptable tactic. Today’s business climate is changing rapidly and presenting many problems, difficulties and challenges for business owners and managers. The question often asked today is ‘how can […]

20

Jun 2013

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Building Trust

Do you know how to build trust? The challenge is to build trust with your potential customers from the moment you make contact. This means you need to adopt a guideline that works for you to accomplish this regularly. Building trust between you and your customer is one of the most critical factors in achieving […]

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Jun 2013

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Personal Leadership

The great challenge in life is to adopt a philosophy and approach to everything by embracing personal leadership with 100% responsibility. What does personal leadership look like? And how do you maintain a total commitment in all areas of your life and work? How do you know yourself better? Appreciate others in a new way? […]

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Jun 2013

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Change Yourself

The natural human condition is to remain in the comfort zone and a ‘protect my turf’ mentality easily emerges at the expense of the bigger goals. Of course not all change is necessary and a degree of critical analysis and resistance is often necessary. The challenge often is to recognise when there is a need […]

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Jun 2013

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Learning to Learn

One of the biggest challenges for people is finding the time to learn new ways of thinking, working and living when they are caught in fire fighting the issues of everyday life. The second main challenge regarding learning is the propensity to remain in old habits and a comfort zone of ‘doing things the way […]

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Jun 2013

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Making a Decision

‘To know and not to do is not yet to know’ is how Confucius put this challenge more than 2,500 years ago. Not knowing that you don’t know is not as tragic as not doing what you do know. Indecisiveness is a critical choke point in the move from management to leadership. Appreciate that sloppy […]

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Jun 2013

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Vital Functions of Leadership

  Leadership is both a science and an art. In many ways it is easier than management. However the big challenge with leadership is tangibilising its functions and making sense of the role. There are five core vital functions about which leaders must have clarity and focus to be successful. These vital functions include total […]

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Jun 2013

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The Vital Functions of Managers

  The challenge for managers is that they get caught up in the operations of the business and they lose sight of the bigger picture. They get caught in the doing instead of the managing. There are five core vital functions about which managers must have clarity and focus to maintain and grow the business. […]