Competencies provide an integrated framework to identify role requirements, job definitions and performance issues.
A competency approach can be used to strengthen all human performance improvement initiatives including recruitment, retention, training and development, promotion and succession.
Competencies are definable, visible, tangible, open to measurement and capable of development. By defining competency requirements, businesses get a better opportunity to rise to new levels of excellence and performance through their people.
In this section we address the definition of competencies, The Competency Model, the importance and value of benchmarking jobs, case study, misunderstandings regarding competency, testimonials from clients and published articles.